FAQ

FAQ

Platforms

‣
Which platforms does Routine support?

Desktop

Routine is available on most desktop operating systems, including macOS (Apple) and Windows (Microsoft).

💡
Linux is not yet supported.

Web

A Web app is also available even though it has a few limitations:

  • The dashboard is not available because it is a desktop-specific functionality
  • The Notion integration is not supported

Mobile

Routine is also available for iPhone (Apple).

💡
Android, iPad (Apple), Apple Watch and more will come later.
‣
Is Routine available through a Web app?

Routine has been designed to provide a blazingly fast experience through keyboard shortcuts. As such, it is recommended to install the desktop & mobile apps.

However, a Web app is also provided. Note that it has a few limitations:

  • The dashboard is not available because it is a desktop-specific functionality
  • The Notion integration is not supported

Providers

‣
Which calendar providers does Routine support?

is the only supported calendar provider for now.

💡
Microsoft
Outlook Calendar
Outlook Calendar
 and
Apple iCloud Calendar
Apple iCloud Calendar
 will be supported in the future.
‣
How can I add my Outlook calendars to Routine?

Microsoft

is unfortunately not supported yet.

However, a few services exist that allow to synchronize your Outlook calendars in Google Calendar. This way, all your calendars will be visible in Routine.

The following services could be used to that effect:

💡
Note that Routine is not associated nor affiliated in any way to those services and cannot be held responsible.

Security

‣
How is my data handled and where is it stored?

Your data security is paramount to us!

This is why Routine has been designed with privacy in mind.

For more information, please refer to the dedicated

page.

Integrations

‣
How can I import the tasks from my project management tool (Asana, Trello, Notion etc.)?

A number of third-party services are supported for which Routine automatically imports tasks from (one way) or, sometimes, synchronizes with (bidirectional).

The list of services is available in

.

If the service you would like to use is not supported yet, you can take a look at Zapier which supports 5000+ applications. Since Routine integrates with

, you can connect your favorite app with Routine.

You can activate an integration by opening Settings (the ⚙️ icon in the menu) and selecting Integrations. Follow the steps to set up the integration of your choice from there.

image
‣
How can I import all my notes to Routine?

Unfortunately, Routine does not support automatically importing notes from your previous tool.

You may be able to perform such an import with

or you could use one of the third-party tools listed below:

💡
Note that Routine is not associated nor affiliated in any way to those services and cannot be held responsible.

Waiting List

‣
How much time does it take to receive an invitation?

We know how frustrating it is to sign up to a service or application and not get to test it out right away.

Even though Routine is still in its early days, we are working very hard to provide the best experience possible. This is why we restrain ourselves from inviting everybody at once.

Another reason why we cannot invite everybody at once is that some operating system & calendar providers are not yet supported.

As an estimate, it takes on average 4 weeks to receive an invitation.

Settings

‣
How do I activate/deactivate calendars?

In order to control which calendars are displayed on the Routine app, just navigate to the Settings screen by clicking the ⚙️ icon at the bottom of the menu. Then head to Calendars and turn on and off the calendars that interest you:

image
‣
How do I turn on the dark mode?

Open the Settings in the menu (⚙️ icon) and click on the Dark Mode toggle to turn it on and off.

Note that a keyboard shortcut allows to turn dark mode on/off quickly through ⌘/^ ⇧ ,. For more information, please refer to

.

image

Shortcuts

‣
How can I change the dashboard hotkey?

Go to Settings, then Shortcuts and you will be able to redefine some keyboard shortcuts.

For more information, please refer to

.

image
‣
How do I turn on the dark mode?

Open the Settings in the menu (⚙️ icon) and click on the Dark Mode toggle to turn it on and off.

Note that a keyboard shortcut allows to turn dark mode on/off quickly through ⌘/^ ⇧ ,. For more information, please refer to

.

image
‣
Why do some keyboard shortcuts not work in the Web app?

There are two categories of keyboard shortcuts:

  • Some that conflict with the browser itself e.g CMD+SHIFT+UP/DOWN that is used by the browser to navigate between tabs
  • Other might conflict with browser extensions e.g AdBlock uses CMD+. to enable/disable blocking

Pricing

Troubleshooting

‣
I get an error message “Sorry, something went wrong there. Try again.”

If you see this message when signing in with Google, copy the URL (https://accounts.google.com/o/oauth2/...) and try opening it in a different browser.

This is an error that happens on Google’s side and which Routine cannot solve by itself.

However, it can often be resolved by opening the URL in a different browser.

✋
Something missing? Send us a message by email, chat (see
Contact
Contact
) or through the app.