FAQ

FAQ

Platforms

Which platforms does Routine support?

Desktop

Routine is available on most desktop operating systems, including macOS (Apple) and Windows (Microsoft).

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Linux is not yet supported.

Web

A Web app is also available even though it has a few limitations:

  • The dashboard is not available because it is a desktop-specific functionality
  • The Notion integration is not supported

Mobile

Routine is also available for iPhone (Apple).

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Android, iPad (Apple), Apple Watch and more will come later.
How can I use Routine on Android?

The Android app is still in development and should be released publicly around the beginning of 2024.

In the meantime, you can use a Web browser on Android to use a simple interface to capture your thoughts, ideas & tasks on Android.

Below are some tutorials to capture your tasks, thoughts and ideas on Android:

Is Routine available through a Web app?

Routine has been designed to provide a blazingly fast experience through keyboard shortcuts. As such, it is recommended to install the desktop & mobile apps.

However, a Web app is also provided. Note that it has a few limitations:

  • The dashboard is not available because it is a desktop-specific functionality
  • The Notion integration is not supported

Providers

Which calendar providers does Routine support?

Google CalendarGoogle Calendar is the only supported calendar provider for now.

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Microsoft Outlook CalendarOutlook Calendar and Apple iCloud CalendarApple iCloud Calendar will be supported in the future.
How can I add my Outlook calendars to Routine?

Microsoft Outlook CalendarOutlook Calendar is unfortunately not supported yet.

However, a few services exist that allow to synchronize your Outlook calendars in Google Calendar. This way, all your calendars will be visible in Routine.

The following services could be used to that effect:

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Note that Routine is not associated nor affiliated in any way to those services and cannot be held responsible.

Security

How is my data handled and where is it stored?

Your data security is paramount to us!

This is why Routine has been designed with privacy in mind.

For more information, please refer to the dedicated SecuritySecurity page.

Integrations

How can I import the tasks from my project management tool (Asana, Trello, Notion etc.)?

A number of third-party services are supported for which Routine automatically imports tasks from (one way) or, sometimes, synchronizes with (bidirectional).

The list of services is available in IntegrationsIntegrations.

If the service you would like to use is not supported yet, you can take a look at Zapier which supports 5000+ applications. Since Routine integrates with ZapierZapier, you can connect your favorite app with Routine.

You can activate an integration by opening Settings (the ⚙️ icon in the menu) and selecting Integrations. Follow the steps to set up the integration of your choice from there.

Overview of the Settings
Overview of the Settings
How can I import all my notes to Routine?

Unfortunately, Routine does not support automatically importing notes from your previous tool.

You may be able to perform such an import with ZapierZapier or you could use one of the third-party tools listed below:

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Note that Routine is not associated nor affiliated in any way to those services and cannot be held responsible.

Waiting List

How much time does it take to receive an invitation?

We know how frustrating it is to sign up to a service or application and not get to test it out right away.

Even though Routine is still in its early days, we are working very hard to provide the best experience possible. This is why we restrain ourselves from inviting everybody at once.

Another reason why we cannot invite everybody at once is that some operating system & calendar providers are not yet supported.

As an estimate, it takes on average 4 weeks to receive an invitation.

Settings

How do I activate/deactivate calendars?

In order to control which calendars are displayed on the Routine app, just navigate to the Settings screen by clicking the ⚙️ icon at the bottom of the menu. Then head to Calendars and turn on and off the calendars that interest you:

Overview of the Settings
Overview of the Settings
How do I turn on the dark mode?

Open the Settings in the menu (⚙️ icon) and click on the Dark Mode toggle to turn it on and off.

Note that a keyboard shortcut allows to turn dark mode on/off quickly through ⌘/^ ,. For more information, please refer to Keyboard shortcutsKeyboard shortcuts.

Overview of the Settings
Overview of the Settings

Shortcuts

How can I change the dashboard hotkey?

Go to Settings, then Shortcuts and you will be able to redefine some keyboard shortcuts.

For more information, please refer to Keyboard shortcutsKeyboard shortcuts.

Overview of the Settings
Overview of the Settings
How do I turn on the dark mode?

Open the Settings in the menu (⚙️ icon) and click on the Dark Mode toggle to turn it on and off.

Note that a keyboard shortcut allows to turn dark mode on/off quickly through ⌘/^ ,. For more information, please refer to Keyboard shortcutsKeyboard shortcuts.

Overview of the Settings
Overview of the Settings
Why do some keyboard shortcuts not work in the Web app?

There are two categories of keyboard shortcuts:

  • Some that conflict with the browser itself e.g CMD+SHIFT+UP/DOWN that is used by the browser to navigate between tabs
  • Other might conflict with browser extensions e.g AdBlock uses CMD+. to enable/disable blocking

Pricing

When will the premium plans be opened?

The premium plans will be rolled out as the functionalities get developed, most likely early 2024.

Consider becoming a Believer to skip the queue and get access to the premium features before everybody else.

How can I support the development of Routine?

You can become a Believer or subscribe to one of our premium plans.

Why should I pay for Routine?

Large corporations like Google, Microsoft and Apple provide core services (email, calendar etc.) for free because they monetize elsewhere, most often selling your data.

This behavior slows down innovation and makes it impossible for small players to compete and offer an alternative.

We decided to be true to our users and never to run ads nor sell their data.

Our only objective is to build a valuable service that helps millions of people worldwide better organize their life.

Thanks to all the users supporting us and making Routine possible!

Help us by becoming a Believer and you will get access to the premium features months ahead of everybody else.

Will there be a special discount for students/teachers?

Routine will remain free to use for everybody to enjoy.

If you want to subscribe to one of Routine’s premium plans, contact us for a discount.

What are the accepted payment methods?

We currently accept all major credit and debit card brands.

What happens if my payment fails? Like if my credit card expires?

Your account email will be notified after each failed payment.

Payments may be retried up to 3 times within the next month.

After this, if the payment did not succeed, you will be downgraded to the Free plan.

Troubleshooting

I get an error message “Sorry, something went wrong there. Try again.”

If you see this message when signing in with Google, copy the URL (https://accounts.google.com/o/oauth2/...) and try opening it in a different browser.

This is an error that happens on Google’s side and which Routine cannot solve by itself.

However, it can often be resolved by opening the URL in a different browser.

Something missing? Send us a message by email, chat (see ContactContact) or through the app.